Question 1

Is the product available now?

Accepted Answer

The first physical FMX-S2 sample is in production. Current website visuals are design previews until real sample media and test records are published.

Question 2

What is the MOQ?

Accepted Answer

The current supplier arrangement can support a one-unit market test. The approved quotation controls the final MOQ, configuration and delivery scope.

Question 3

What certification is available?

Accepted Answer

Fengminxuan holds relevant sauna and container-house CE documentation. The exact document scope must be matched to the final FMX-S2 configuration before it is represented as applicable.

Question 4

How is it shipped?

Accepted Answer

The initial launch uses fully assembled transport. Confirmed loading capacity is eight sets in a 20 ft container and twenty-four sets in a 40 ft container.

Question 5

Who completes the electrical connection?

Accepted Answer

Final electrical configuration must be agreed for the destination market. On-site connection should be completed by a qualified local electrician in accordance with local requirements.

Question 6

What after-sales support is planned?

Accepted Answer

A two-year spare-parts support plan is being prepared, subject to the final warranty terms, covered component list and non-human-damage exclusions.

Question 7

How do I get pricing?

Accepted Answer

Pricing is issued after configuration, destination, quantity and commercial scope are confirmed. The quotation states inclusions and exclusions clearly.